Refund and Return Policy
All sales are final, with the following exception:
Online purchase of the complete WRITE START 101 workbook, online digital download only:
If, within 7 days of your purchase, you are not satisfied that WRITE START 101 can help boost your your writing career, email Alex through the contact page here. Your money will be refunded, no questions asked.
All partial downloads are non-refundable.
All purchases of the physical copy of the workbook are made through Amazon.com. Any issues with fulfillment by Amazon must be handled through your account there. WRITE START 101 and Fresh Pennies Publishing cannot be held responsible for lost or damaged items.
Once your refund is issued, we would ask that you please respect the inherent value of copyright and delete the workbook’s digital file from your records.
We will likewise delete your contact information from ours.
Trust goes both ways. Don’t abuse our content. We won’t abuse your information.
We appreciate your commitment to fair trade policies.
Late or missing refunds
If you haven’t received a refund within 14 days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us through our contact page.
Contact us through our contact page for questions related to refunds and returns.